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BIRMINGHAM Ai CCTV

BIRMINGHAM Ai CCTV

4.8(161 reviews)See reviews ↓·Birmingham

About the company

Birmingham Ai CCTV is a family-run security installation company that has been protecting homes and businesses since 2006. It installs smart CCTV, smart alarms and smart doorbells across Birmingham and the West Midlands, serving Birmingham, Solihull, Sutton Coldfield and the wider West Midlands. The company installs for homes, shops, offices, salons, warehouses, landlords, HMOs and other managed properties.

Its systems use local hard-drive storage with no monthly subscription fees, and its AI systems use ultra-low-light sensors for full-color night vision. The company's AI detection reduces false alarms by 99%. It provides mobile app setup and a basic system demonstration during installation handover, and ensures CCTV installations comply with GDPR/ICO data protection guidelines and provides necessary signage. The company offers 0% interest-free payment plans spread over four payments.

What customers say

Based on genuine customer reviews

Friendly, professional service and clear explanations from start to finish are the themes that surface most often in feedback on this Birmingham company's work. Daniel, frequently called Dan, is named in numerous accounts for arriving punctually, discussing the most suitable camera placements and then walking householders through the finished system. Reviewers describe the work as completed quickly and neatly, with particular appreciation for tidy cable management and a clean finish that leaves homes feeling more secure. Picture quality is repeatedly praised as excellent, even at night, and the accompanying app makes zooming, recording and saving clips straightforward, including for those who are not confident with technology.

Value for money comes up often, with pricing described as fair for the equipment and workmanship involved. Communication before and after the job recurs throughout the feedback, whether replying promptly to enquiries, explaining what had gone wrong with a hard drive or offering aftercare and follow-up answers once installation is finished. Repeat business features strongly, with one householder returning years after an initial camera fit to add another, and others passing details to family and neighbours. Two, three and four-camera systems appear alongside hard drive replacement and internet connection work.

BIRMINGHAM Ai CCTV — Customer photo
BIRMINGHAM Ai CCTV — Customer photo
BIRMINGHAM Ai CCTV — Customer photo
BIRMINGHAM Ai CCTV — Customer photo

Reviews

Reviews are taken from publicly available sources.

KK
Kierandeep Kahrod21 July 2026

Had an installation completed by Daniel, was very happy with the setup, the camera quality is excellent and the app is great to use Thanks for getting everything sorted

SM
Sonia Mall1 June 2026

Ridiculous company. The call out technician is the rudest businessman I have come across, he has asked me to pay £150 for him to reset my access on my phone for my cameras. Upon asking if there’s anything I can do on my end to maybe gain access, he’s advised to have himself come and sort things. When explaining how £150 is a lot to pay especially if it’s something that can be done over the phone with guidance, he’s told me he needs to pay tax and his time is valuable. Had many issues in the past with this company. Would NOT recommend

MS
Masarat Saddique8 May 2026

Just had CCTV installed at my home , by Daniel thank you so much i am so happy with the workmanship. Daniel really went above and beyond.

AR
Andrew Rathbone21 March 2026

arrived on time and provided a few different options for the system and layout we wanted. Dan communicated with us throughout the entire job and offered excellent aftercare, answering all our follow-up questions. Highly recommend I would use them again in the future without hesitation

MA
Mujahid Ahmed24 January 2026

Really happy with the service. The team were friendly, professional, and quick to reply. I had two cameras installed in December and only recently got them connected to the internet — loads of useful features and everything works really well. Very good value for the price and I’d happily recommend them.

NP
Niamh Pegg27 November 2025

I had a call-out for my CCTV hard drive to be replaced and Daniel handled the job brilliantly. He was extremely helpful, professional, and explained everything clearly so I understood what had gone wrong and what needed to be done. The work was done quickly and properly, and he made sure the whole system was working perfectly before leaving. Really appreciated the friendly service and clear communication. Highly recommended!

LB
Latifa Begum18 November 2025

Don’t usually leave reviews but this definitely deserves one. Had our first CCTV camera’s installed by them in 2021. Got another one done today. Brilliant job as always by Dan. Would highly recommend AI CCTV for your safety. Excellent quality! Will not be disappointed at all :)

CCTV & alarm installers in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1CTB Alarms Ltd★ 5,0525Yes
2Sutton Alarms★ 5,0356Yes
3AS Electrical & Security★ 5,0237Yes
4RJ Burglar Alarms Ltd★ 5,0218Yes
5Protect Security Systems★ 5,023No
11BIRMINGHAM Ai CCTV (this page)★ 4,8161Yes
Contact
+441213129767birminghamcctvinstallation.co.ukBlackthorn House, Suite2A B3 1RL
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–17:00
SundayClosed