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XTras Security Networks

XTras Security Networks

4.2(5 reviews)See reviews ↓·Newcastle upon Tyne

About the company

XTras Security Networks is a family-run business based in Newcastle upon Tyne. The company started in 1994 and has over 26 years of experience in the security industry. Louis has been in the security industry for 26 years and is experienced in grade 1, 2 and 3 security systems. The company's engineers are fully trained and certified, with training in CSCS, Pasma, IPAF and Asbestos awareness. The company offers a satisfaction guarantee. It provides residential and commercial services, offering bespoke service and tailoring every installation to fit requirements.

XTras Security Networks installs intruder alarm systems from brands including Honeywell, Texecom, Pyronix and others. It designs domestic and commercial CCTV systems using brands such as Dahua, Hikvision and Mobotix. The company installs door access systems from Paxton and Videx plus many others. It administers service and maintenance contracts on all security systems. The company designs and installs data networking from start to finish, including data points, IP configuration and port forwarding. It designs and installs addressable and conventional fire alarms tailored to suit.

What customers say

Based on genuine customer reviews

Households seeking a smarter approach to home protection are the customers whose experiences fill the feedback for this Newcastle upon Tyne installer. An engineer named in the accounts as Louie or Louis arrives at the agreed time, both to assess the work and to carry it out, and comes across as friendly and genuinely keen on the alarm and smart home equipment being fitted. Pricing is a point that comes up often, with costs set out plainly beforehand and judged reasonable for the labour involved; a repair and service call saw the fault traced, corrected and the whole system checked.

Reviewers repeatedly mention the lack of mess or damage, and the pace of the work draws praise, one alarm having gone in within a few hours. Installations are tailored to individual requirements, extending into smart home security rather than a basic alarm alone, and visits were scheduled around the customer's own availability. The write-ups finish on satisfaction with the completed system and a readiness to call on the same engineer again for future servicing.

Reviews

Reviews are taken from publicly available sources.

SA
stephen appleton9 December 2025

I wouldn’t recommend him, he done my wrk few years ago, in the camera have went off with a power cut, so try ringing him few times, in he didn’t pick up or get bk to me.

TG
tommi grafter220 December 2022

Very pleased with the installation, simple custom made to my requirements. Would recommend and deserves all five stars.

L&
Liz & Rob Lintern12 March 2021

Used Louie to repair and service our security system. He arranged a time to suit us and was very clear about the cost of the work to be done which we felt was fair and reasonable. He arrived on time and we found him to be very friendly. He quickly found the fault which he repaired, carried out the service and fully tested the system. We will certainly use him again.

CC
chris clark20 January 2020

Would highly recommend this company Our alarm was installed in a few hours with no mess and was a very good price too. I love it ! Thank you.

DT
david Tiplady6 December 2019

Louis was on time both when he came to price the job and for the job itself, and he was able to work his diary around my availability and come out and do the job quickly. He's a really friendly bloke and is very passionate about his work and the products he is installing. Not a bit of mess or damage after the installation. This alarm system is a must if you're interested in 'smart' home security and not just an alarm that goes off and annoys the neighbours. You can manage it via an app and receive notifications when it has been set or if it has been activated. Really pleased with it!

CCTV & alarm installers in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Tyneside CCTV★ 4,973Yes
2MEGA CCTV LTD★ 4,961Yes
3NE.CCTV & ALARM LTD★ 5,029Yes
4DIAMOND SECURITY ALARMS & CCTV★ 4,934Yes
5CSN Services★ 4,882No
11XTras Security Networks (this page)★ 4,25Yes
Contact
+447552300018www.xtrassecuritynetworks.co.uk68 South View, East Denton, Newcastle upon Tyne NE5 2BQ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–12:30
SundayClosed