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North-East CCTV and Security Services Ltd

1.0(3 reviews)See reviews ↓·Newcastle upon Tyne

What customers say

Based on genuine customer reviews

Security installation work in Newcastle upon Tyne, including alarm and camera servicing, has attracted deeply negative accounts from customers of North-East CCTV and Security Services Ltd. The recurring theme is payment demanded before any work began: customers describe Mike requesting the full amount upfront, with messages pressing for the money arriving daily and no clear explanation given for why it was needed. One account concerns a media wall paid for at a cost of several hundred pounds, with neither the work nor a refund following.

Another visitor travelled to the premises expecting to find a trading business, found no signage, and describes the journey as a waste of time. Reviewers also report the business appearing closed, leaving them unable to pursue the matter further. The complaints centre on money changing hands without a corresponding service being delivered, and on the difficulty of obtaining either the completed job or the payment back afterwards. The pattern running through the feedback concerns the handling of advance payments and the absence of follow-up once a booking had been made.

Reviews

Reviews are taken from publicly available sources.

JH
Jill Howourth12 April 2026

Mike was supposed to service my Alarm and CCTV, in March 2026, he asked for the full money up front, telling me someone had scammed him, so he was wanting money first to secure my booking date. Kept asking me for the money every day. Told him I wasn't willing to pay it all as we've never done that, plus that he sounded desperate by the way he was going on for it, when he had installed the CCTV and alarms over a year ago he came across as a nice guy, he completed the work with his Father, . I paid £60 for good measure for the alarm service and told him, he'll get the rest when the jobs completed. He never turned up saying he was at the hospital with his son he's split his lip. He sent a photo to prove this. Told me he will call in later that was two weeks ago, needless to say he is not going to turn up by the looks of it. he's has ignored my texts and calls. I went with my instinct to not pay all the money. I'm shocked that he's scammed me. After telling him I had been scammed from someone. It's not a nice feeling. To find he's done this too. I did think I could trust him. I will be taking action against him. Don't hand over anything to this man. Make him do the work first as he did do a good job for me. But it's not worth loosing any money.

AA
Amit Agrawal3 December 2025

Mike is a fraud. He took 510 pound from me for doing media wall and did not return the money. It's a fraud company.

SM
Serveh Mika23 April 2025

I was I this place but I didn’t seen any sign or anything. I believe they closed the business. Westing my times to come all over for Notting. You need to closed your advert on google. Don’t play and west peoples times if your business closed down. 😤😤😤😤

CCTV & alarm installers in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Tyneside CCTV★ 4,973Yes
2MEGA CCTV LTD★ 4,961Yes
3NE.CCTV & ALARM LTD★ 5,029Yes
4DIAMOND SECURITY ALARMS & CCTV★ 4,934Yes
5CSN Services★ 4,882No
12North-East CCTV and Security Services Ltd (this page)★ 1,03Yes
Contact
+441916828390273 Shields Rd, Newcastle upon Tyne NE6 1DQ
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00