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Verisure Alarms for Home & Business - Newcastle

Verisure Alarms for Home & Business - Newcastle

4.4(198 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Verisure has over 35 years of experience in monitored security and was founded in 1988 as Securitas Direct. It became the new name of Securitas Direct's consumer branch in 2008. The company operates in 18 countries, employs over 30,000 people, and has around 6.4 million customers worldwide. It holds SSAIB and SafeContractor certification and won Product of the Year 2026. Verisure offers burglar alarms, security cameras, and smart locks.

It provides 24/7 alarm monitoring from a UK-based Alarm Receiving Centre, guard response to send a private security guard, and SOS alarm response for medical emergencies, falls, or intruders. Installation, maintenance, and repairs are included for the life of the system. Its average response time is 45 seconds. The system is fully wireless with 4G fallback. It offers ZeroVision, a non-toxic smoke barrier, and LockGuard Smart Lock with anti-pick and anti-drill technology.

What customers say

Based on genuine customer reviews

Verisure Alarms for Home & Business - Newcastle draws consistent praise for the way its representatives guide customers through choosing and fitting a burglar alarm system. Several buyers describe the same-day response after an attempted break-in in Newcastle upon Tyne, with the system explained in detail and installed on the spot so the household was not left worrying overnight. Klodi is named repeatedly for his knowledge, patience and friendly manner, taking time to tailor the system and walk owners through the app and controls afterwards. Jithin is mentioned alongside him for clearly answering questions before fitting a package suited to the property.

Ross earns similar credit for a considerate consultation that respected the customer's preferences without any sense of pressure. One reviewer notes a previous poor experience that was turned around by a technician's supportive approach. Business premises feature too, with a company storage unit fitted smoothly and the process explained from beginning to end. The pattern across these accounts is thorough explanation, punctual attendance and helpful follow-up support, including a same-day visit to resolve a fault with a camera and the reassurance that comes from a working alarm system.

Burglar alarm shopSecurity serviceSecurity system installation service

Reviews

Reviews are taken from publicly available sources.

ZK
Zubair Khan30 July 2026

Shoutout to Verisure particularly Klodi. Top service, amazing, friendly and punctual person. From start to end of installation, no headache but only quality service. Definitely recommending. Big big shouts to Klodi!

DC
Detail Code23 July 2026

We recently had our Verisure alarm system installed by Klodi, and the service was exceptional from start to finish. Klodi was professional, knowledgeable, and incredibly thorough throughout the entire installation. He took the time to explain every part of the system in a way that was easy to understand, ensuring we felt completely confident using all of its features before he left. Nothing felt rushed, and he was more than happy to answer every question we had. The installation itself was completed to a very high standard, with great attention to detail and a real pride in his work. It’s rare to come across someone who combines technical expertise with such excellent customer service. Thanks to Klodi, the whole experience was seamless and stress-free. We now feel much more secure in our home and know exactly how to get the most out of our new system. A genuine credit to Verisure. If you’re lucky enough to have Klodi as your installer, you’re in excellent hands. Highly recommended – 5 stars!

SH
Shebnam Habib13 July 2026

Had a very good experience with VERISURE he explained everything so thoroughly and we were very pleased with all the effort and explanation of the whole system. Great service and good peace of mind with this alarm system. KLODI was very good at explaining everything. Amazing

MO
Maureen Onyedum (Reen)11 July 2026

KLODI is highly skilled and professional with his job. He was able to convince me to buy from Verisure alarms and also put me through how to use the alarm system once it was installed. I will definitely recommend him for anyone that wants to invest with Verisure.

BD
Bailey Dymock27 June 2026

I had my security system insulation today and my consultation at the beginning of June ish. I would like to say a massive thank you to Ross from Verisure beacuse he was kind, understanding, thoughtful, supportive, knowledgeable, caring and very respectful on my needs, wants and views on how to secure the house safely according to the house size and area and I never felt pressured. I would highly recommend Ross and Verisure because I felt valued and satisfied in the service I received and the products I have and the insulation was of a professional and premium standard

JM
Jim Morgan22 June 2026

Klodi, Did a very difficult job installing our alarm with perseverance and demonstrated very good customer service. From first explaining the Verisure alarm system to installing and instruction us Klodi has been professional and given us confidence that Verisure will support our needs.

FB
Fatima Begum18 May 2026

Fantastic service from Alex he was absolutely brilliant! I had a problem with my zero Vision not working I rang him and same day he came out to resolve the issue for me! Cannot recommend enough! He’s an asset to the team lovely and kind. Now I can finally relax and be in peace knowing I’m fully secured!.

CCTV & alarm installers in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Tyneside CCTV★ 4,973Yes
2MEGA CCTV LTD★ 4,961Yes
3NE.CCTV & ALARM LTD★ 5,029Yes
4DIAMOND SECURITY ALARMS & CCTV★ 4,934Yes
5CSN Services★ 4,882No
11Verisure Alarms for Home & Business - Newcastle (this page)★ 4,4198Yes
Contact
Working hours
Monday08:00–21:00
Tuesday08:00–21:00
Wednesday08:00–21:00
Thursday08:00–21:00
Friday08:00–21:00
Saturday08:00–21:00
Sunday08:00–21:00