Scutum South West

Scutum Group has been operating for more than 35 years and operates in 14 countries with over 3,000 experts and over 425,000 connected sites. Franck Namy has led the Scutum Group as Chief Executive Officer since 1992. Richard Jones is CEO of Scutum UK & Ireland. Scutum provides security solutions including video surveillance, intrusion detection, access control, fire safety and remote surveillance.

It has worked on protecting the Notre-Dame de Paris world heritage site, provided integrated video tracking for DB Schenker in the logistics sector, and secured Marionnaud's network of stores across France. It has also provided a Travel Risk Management solution for Motul and secured AGL's travel and protected its expatriates.

Scutum South West carries out intruder alarm, CCTV, smoke detection, access control and key holding work for commercial premises in Plymouth, and the feedback left by clients centres on the standard of installation and the support that continues afterwards. More than one customer remarks that projects were finished when promised and to a high specification, including a head office that received camera and alarm systems without delay.

A recurring theme is the contribution of named staff, with Paul Lawson and engineer Tony thanked for reprogramming and correcting faults in fire management equipment at a football club, which improved operations on match days. Accounts frequently note how swiftly the team responds when a problem emerges, one alarm triggered in error being followed by a telephone call inside a minute.

Communication is described as professional from start to finish, and the service department is portrayed as quick to answer and genuinely useful when questions or faults come up. Cost appears in the feedback as well, a long-standing commercial client referring to competitive rates alongside dependable help covering fire safety, security, access and key control. Installers are regularly called professional and efficient, leaving a strong impression of technical knowledge paired with ongoing assistance.