Decota CCTV Birmingham

Decota CCTV Birmingham was established in 2014 under the name Secure Home CCTV and was rebranded as Decota in 2018. The business is owned and founded by Dean Davenport, and Decota is the trading name of Dean Davenport. Dean Davenport has over 20 years of experience working with CCTV in the retail industry.

Decota has installed over 200 CCTV systems and is a Which? Trusted Trader. All installations come with 12 months of support as standard. The company serves Birmingham, The West Midlands, and Warwickshire. Services include CCTV installation, system upgrades, repairs, service and maintenance, and an install-only service.

Residents of West Heath seeking CCTV installation describe a service built around Dean Davenport, who is repeatedly named as knowledgeable, courteous and dependable. Several customers mention that he talked them through the available options before any work began, at times advising against a more expensive setup that was not needed, and that quotes stayed competitive without any compromise on the finished result.

Punctuality comes up often, with installations carried out on the agreed day and cameras fitted neatly, leaving no mess behind. Reviewers highlight the clarity of the camera images and note that the accompanying app works as expected, while after-care is described as prompt and responsive, including one query that was answered without delay. Repeat business appears common, with servicing and follow-up visits handled by the same person over more than a year.

A recurring theme is the ease of getting answers to questions both before and after fitting, alongside the professionalism shown throughout. Work covers domestic CCTV systems, including multi-camera installations and NVR setups on new-build properties, with cabling discussed and planned in advance. Servicing of existing equipment is also described, with customers noting the cover arranged for the year ahead, and the advice given on the appropriate equipment for each property.