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VAULT SYSTEMS LTD

VAULT SYSTEMS LTD

4.7(66 reviews)See reviews ↓·Glasgow

About the company

Vault Systems Ltd is a CCTV and alarm installation company based in Glasgow. Established in 2013, the company has grown year on year since its inception. It covers Scotland and northern England. The company offers design, supply, installation and commissioning of intruder alarms, CCTV, access control, door entry systems, fire alarms, fire extinguishers, nurse call systems and emergency lighting. It also provides maintenance covering all brands. Martin is associated with the company's work.

What customers say

Based on genuine customer reviews

Business clients and homeowners in Glasgow have described consistent experiences with Vault Systems Ltd across alarm servicing, fire alarm work and door entry repairs. The quality of the finished result comes up repeatedly, with systems left working as intended and faults corrected during routine visits. Punctuality and reliability are recurring themes: engineers arrive at the agreed time, including early starts required for emergency lighting checks, and the reconnection work following a router change was handled quickly.

Customers in several reviews describe clear explanations given during maintenance, so the checks and functions being carried out are understood rather than simply performed. Named staff feature in feedback, with Dylan, Craig, Andrew, Stevie, Lewis, Steven and Amy all mentioned for diligence, professionalism, politeness and prompt responses to queries. Fair pricing is another point that comes up often, alongside an online billing process described as straightforward.

Tidiness, efficient working and courteous conduct on site are noted, as is the willingness to check an overall system and correct an unnoticed fault. The office is also credited for accommodating appointment times and calling back quickly. Door entry and fire alarm systems, burglar alarms and their servicing form the bulk of the work described, with one customer noting persistence in sourcing a replacement part before Lewis resolved the issue with manufacturer support.

Burglar alarm shopFire alarm supplierFire protection equipment supplier

Reviews

Reviews are taken from publicly available sources.

MW
Morag Welsh23 April 2026

Absolutely pathetic company. I have tried to contact someone for them to explain what exactly I am getting for my maintenance contract and it has proved to be impossible. The standard reply is that they will call me back. This doesn't happen! There is no 24 hours service provided by this firm. Please do not waste your time or money on this sham of a company.

EM
erica morgan5 March 2026

Amazing service, admin staff exceptionally helpful and Dylan their engineer, was helpful and diligent with his work. I would definitely recommend this company to other businesses.

AS
Andy Smith20 February 2026

Proficient and courteous Engineers, very happy with service from Vault Systems.

RK
rob kennedy23 December 2025

It took a few tries for Vault Systems to order the correct part that needed replacing in the door entry system, but once the part arrived the engineer, Lewis, competently fixed the issue with some assistance from the manufacturer's tech support. The door entry system is now working as per normal so fingers crossed all will be well. Thanks.

MF
Matt Fountain27 June 2025

At the point that I came across Vault I was in pretty desperate situation. We had had an ongoing issue with our fire alarm system for sometime and after 3 visits from other 3 firms, including the company that installed the system 3 years ago no one had come back to us with any clue as to what the issue was. In fact they just ignored us and I was thinking we might need to replace the system. Vault were really quick to give me a call back, quotes and site reports came through seamlessly by email and I really happy to say that everything was fixed with minimum effort. I'm incredibly impressed and move other aspects of our business to Vault. There are an awful lot of firms out there dealing with fire alarms but so many of them don't know what they're doing. VAULT DO!!!! 5 / 5

DF
Damian Fletcher13 June 2025

Engineer was on time and Serviced the Fire Alarm System and thankfully that's it now upto scratch. The emergency lights 3 hour check meant Engineer was onsite for 08.00am fot opening time. Thanks Craig (engineer)

DM
David Morrow4 April 2025

Your staff that carried out the works requested were very efficient and pleasing to deal with. They even checked the overall system and corrected a current fault be unbeknown to me. Thanks.

CCTV & alarm installers in Glasgow compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Glasgow are compared.

RankProviderRatingReviewsOpen Sat.
1The Alarm Man★ 5,0309Yes
2Innovate Alarms Ltd.★ 5,0141No
3S.A.W Security Solutions LTD★ 5,068Yes
4AR Systems Ltd | Uk Fire & Security Systems Expert★ 5,026Yes
5Complete Fire and Security★ 5,013Yes
11VAULT SYSTEMS LTD (this page)★ 4,766Yes
Contact
+441414338391vaultsystems.co.ukUnit 44B, Huntershill Village, Crowhill Rd, Bishopbriggs, Glasgow G4 9XA
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00