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Smart & Secure Homes Ltd / Business

Smart & Secure Homes Ltd / Business

5.0(302 reviews)See reviews ↓·Nottingham

About the company

Smart & Secure Homes Ltd has been operating since 2014. The team has over 50 years of combined experience in IT and security. Smart & Secure Homes Ltd is NSI accredited, CHAS accredited, and Checkatrade approved.

It serves the Midlands and Yorkshire, including Birmingham, Coventry, Doncaster, Derby, Nottingham, Mansfield, Leeds, Leicester, Lincoln, Northampton, Peterborough, and Sheffield. The company specialises in the installation of smart intruder alarm systems, smart CCTV, and a full range of automation products. Its entire vehicle fleet is 100% electric.

What customers say

Based on genuine customer reviews

CCTV installations and alarm work dominate the accounts left by customers of this Nottingham company, and the theme that returns most often is the expertise of the engineers carrying it out. Elliot is named repeatedly in connection with camera fitting, annual servicing and the software setup that follows, while Andy and Simon are thanked for complete system upgrades and refreshes, and Cat is credited with patient troubleshooting when a broadband change knocked an existing setup offline. Reviewers describe quotations as clear and detailed, showing exactly what is being bought, and installation as swift with little disruption, including at a warehouse.

Several long-standing clients mention relationships stretching back years, pointing to friendly, courteous engineers and responsive support when problems arise. Tidiness counts for a lot in what people write, as do punctuality and the time taken to explain options such as lens positions, alert settings and notifications. Faults are described as handled proactively, with engineers staying to assist with signing in and getting systems back online. Advice given on domestic and commercial premises alike leaves customers confident in the choice they have made.

Reviews

Reviews are taken from publicly available sources.

DS
David Shaw8 July 2026

I had a CCTV system installed yesterday and even though I am still learning about it, it is already proving a fantastic asset. Steve, their engineer, could not have been more polite, respectful and helpful and, as theirs was the highest specification of the four quotations I have had, they were the most competitive as well. I have absolutely no hesitation in recommending them to anyone considering a CCTV system, you will not be disappointed.

SS
steve sullivan27 May 2026

Elliot came and fitted new camaras and upgraded unit, he was friendly and efficient. He explained our options for alerts, lense positions and notications, assisted us signing in, excellent job.

SR
Simon Ray20 May 2026

Fast, friendly and efficient service. We had an appointment within 24 hours of our initial enquiry. We needed our security cameras reconnecting following a change of WiFi. This wasn’t as straightforward as it at first appeared. James couldn’t have been more helpful, patient & solution focused. Very impressed with the service, would use again and am very happy to recommend.

PM
Paula Marshall14 May 2026

Smart & Secure excellent company to deal with. Thanks to engineer Elliot who installed our cctv system and services it annually, a very professional and knowledgeable engineer. Would highly recommend this company.

JL
John Longdon13 May 2026

Very happy with the service and new camera fitted. Elliot was professional and courteous throughout. I have been a happy customer for a number of years.

DC
Depen Chandarana5 May 2026

A great experience from beginning to end. We had our CCTV system upgraded using the latest technology within our property. We liaised with James with the regards to the requirements and then with Andy and Simon with regards to the installation. Everything went smoothly. Communication was excellent. The whole team were professional, helpful, supporting and patient. Top quality service. Highly recommended.

LB
Louise Baker1 May 2026

Recently changed my broadband and my CCTV would not work. I Spoke with Cat and she patiently worked through the elimination steps to get me back online as quickly as possible. She was reactive, proactive and totally put the customer first. Thanks cat for your patience in solving the problem quickly.

CCTV & alarm installers in Nottingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Nottingham are compared.

RankProviderRatingReviewsOpen Sat.
1Smart & Secure Homes Ltd / Business (this page)★ 5,0302No
2365Vision.ltd★ 5,0149Yes
3SmartTec Systems Limited | Alarms | CCTV | Fire | Access |★ 5,0114Yes
4TM Security★ 5,0107Yes
5Walton Security★ 5,042Yes
Contact
+443330508175www.smartandsecurehomes.co.uk1st Floor, 49 High St, Hucknall, Nottingham NG15 7AW
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed