CTB Alarms Ltd

CTB Alarms Ltd is a family-run alarms company based in Barnt Green, Birmingham. It has a team of alarm installation and service engineers with over four decades of experience in the home security industry, and has been working with customers across the West Midlands for over four decades. The company is a Visonic authorised alarm installer with Diamond installer status, and all its engineers have completed manufacturer training courses for the products they install and carry relevant certificates.

It is approved and vetted by Trading Standards and is a member of The Guild of Master Craftsmen. CTB Alarms specialises in installing, maintaining, upgrading and repairing burglar alarm systems in homes and commercial properties across Birmingham and the West Midlands.

It offers a 5 Year Warranty on new smart alarm system installations, subject to annual servicing, and can repair any alarm system the same day even if it did not install it, without charging call out fees. The company has expanded its service to cover customers of SAS Alarms Ltd. It covers the whole of the West Midlands and Worcestershire, serving Alvechurch, Barnt Green, Birmingham, Bromsgrove, Redditch and surrounding areas. It has hundreds of positive reviews on Google, Facebook and CheckaTrade.

Households needing an alarm replaced or an annual service recur throughout the feedback for this Birmingham firm, and the engineers who visit are singled out by name. Gerard, Gez, Jack and Will appear repeatedly, described as knowledgeable, professional and good at explaining what has been done, with several reviewers noting that faults and questions were talked through in detail rather than left unexplained.

The work itself covers burglar alarm servicing, full alarm replacement and the sorting out of issues that followed building or decorating work, and a point made in several accounts is how quickly appointments are arranged and how efficiently the job is completed, including a full replacement carried out on an exceptionally hot day. Customers also mention Katie, who handled initial enquiries and gave advice on the right system before any visit took place, and the general impression is of a team that keeps people informed from the first call through to the finished installation.

Tidiness after the work, patience with questions and a friendly manner on site are described as consistent rather than one-off, and reviewers frequently confirm that the same engineer returns for later servicing, which they value. The knowledge shown on house alarm systems and the thoroughness of the servicing are the qualities most often highlighted, alongside the willingness to spend time on the details.