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A.P.E Fire & Security Ltd - Part of Churches Fire & Security

A.P.E Fire & Security Ltd - Part of Churches Fire & Security

4.8(44 reviews)See reviews ↓·Bristol

About the company

A.P.E Fire & Security Ltd is part of Churches Fire & Security, which was established in 1992 and operates nationwide as a fully-integrated fire safety company in the UK. Churches Fire & Security provides fire safety and security services including fire alarms, sprinklers, emergency lighting, fire extinguishers, dry and wet risers, kitchen suppression, CCTV, intruder alarms, and access control. It has an in-house sprinkler service, maintenance and installation, an Alarm Receiving Centre (ARC), a Fire and Security Training Academy, and a team of highly-trained technicians.

The company offers consultancy services, fire risk assessments, fire training, fire safety signs, fire door inspection, fire evacuation drills, routine user inspection, and automatic opening vents. It also provides Gent fire alarm systems, Notifier fire systems, evacuation alert systems, hose reels, gas fire suppression, and intruder alarm monitoring. Churches Fire & Security has a customer portal, careers page, policies, accreditations and memberships, videos, and acquisitions. Client case studies include Bupa UK, Mitchells & Butlers, Radisson Blu, and Wrekin Housing.

What customers say

Based on genuine customer reviews

Professionalism and clear communication stand out across the feedback for this fire and security specialist in Bristol. Reviewers often describe a thorough approach that begins with an inspection and a detailed discussion of options, followed by a system tailored to the property. Several customers highlight the value of the advice given during planning, noting that quotes were competitive and no pressure was applied.

Installation work is consistently described as clean and efficient, with engineers who test everything with the customer and explain how the alarm operates, including setting up the associated app on household phones. Named members of staff such as Will, Jordan, Chris and Bethany in the office receive warm mentions for their patience, knowledge and helpfulness. Tidiness after drilling and cabling is a point that comes up often, as is the quick response of aftercare support.

The firm looks after both domestic and commercial premises, covering intruder alarms, fire alarm upgrades and security cameras, and customers note that out-of-hours help is readily available. Long-standing clients comment on dependable maintenance and informative opinions on future works, while newer customers appreciate being guided through unfamiliar inherited systems. The result is a consistent picture of a team that delivers what was agreed, on time and without fuss.

Fire alarm supplier
A.P.E Fire & Security Ltd - Part of Churches Fire & Security — Customer photo

Reviews

Reviews are taken from publicly available sources.

AT
Alex Tait (WORK)16 May 2023

Great experience working with the team at A.P.E. They have recently installed a modern, easy to use fire and security systems for a commercial property. Especially pleased with the assistance from Bethany in the office and Chris who was really helpful.

AF
Alexander Fox6 April 2023

A.P.E Fire & Security recently worked with us to install an upgrade to our fire alarm system. After getting several quotes - their quote was by far the best valued and the service delivered was exceptional. The project was completed very quickly and professionally and the team tidied up any mess that was created from drilling to set up cabling and the detection system upgrade. I would wholeheartedly advise and recommend anyone to speak to A.P.E for all of your Fire & Security needs!

NW
Natascha Wolf11 February 2023

I'm baffled by the positive reviews for A.P.E. We had our system installed by them 20 years ago, and serviced yearly. All well and good. Then a few years ago received a letter from them saying the man who'd been servicing our alarm shouldn't have been as he'd been fired some time back, which was creepy. I was told on the phone a yearly service wasn't necessary anyway. Then just before christmas, our alarm started making noises we couldn't stop. The pad was unresponsive and the alarm getting louder and louder. I phoned A.P.E to ask if they could please send someone round to stop the noise, but NO, they had absolutely no one who could come, nor would they let any of their 'engineers' tell me how to stop the alarm. Even disconnecting the battery didn't stop it. After about 2 hours, it stopped by itself. Then, to add insult, I discovered their phone number is a premium rate one, so just calling them had cost me over £20!

J
JW9 November 2022

I inherited an alarm system when I moved into a new house. It didn't work and I had no idea how to operate it. I called APE after reading their good reviews. Jordan came to the house and explained exactly how the alarm worked for me. There was no hard selling involved. He was very friendly and professional and very patient !!! An engineer attended a couple of weeks later. Again , he was very knowledgeable and soon had the alarm up and running. He also took the time to explain to me how to operate the system. I thought it was very reasonably priced and all the staff I had dealings with were really helpful. Including the office staff Sam and Bethany. Based on my own experience with this company I would have no hesitation in recommending them.

AW
A Wells9 November 2022

First class service. As a landlord required to improve our premises at Bristol City Council's request, I was not familiar with the current regulations on fire/smoke alarms. APE visited, identified what was required and, after fitting was complete, tested the system & provided the necessary paperwork. APE will now cover the maintenance & certification of both alarms in one annual visit. Highly recommended.

RN
Robert Nicholls21 September 2022

What a team!! They really know their job. Thank you Liam & Matt. Great job, so professional. Door access system now installed ready for the indoor season. Thanks again A.P.E.

SU
Sara Uhlyk29 April 2022

A.P.E installed (and now maintain) our fire and security system, for our recently renovated building. Communications have been brilliant. Great advice and service from Sales. Exceptional engineers. Brilliant customer service. The fire and security of the building I manage is of upmost importance to me and I am glad to be able to depend on A.P.E - one big worry, off my list!

CCTV & alarm installers in Bristol compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Bristol are compared.

RankProviderRatingReviewsOpen Sat.
1Omega Fire and Security Ltd Bristol★ 5,0114No
2Bristol Alarm Repairs★ 5,040Yes
3PDH Fire and Security★ 5,033Yes
4Simco Security Ltd★ 5,023Yes
5C A P Security Ltd★ 5,014No
10A.P.E Fire & Security Ltd - Part of Churches Fire & Security (this page)★ 4,844Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00