WLS (West London Security)

Eriglen, with WLS, was fantastic today and genuinely went above and beyond. He was originally attending for what we believed to be an access-control issue with an automatic door, but he quickly and confidently diagnosed that the real problem was faulty electrical wiring. Not only did he clearly explain what was wrong, he resolved the issue efficiently and to a very high standard — well outside the original scope of the job. His problem-solving skills, technical knowledge and calm, professional manner were extremely reassuring. I wouldn’t hesitate to recommend WLS. Exceptional service and a great example of someone who takes real pride in their work.

Louis was professional, smiling, competent, and pleasant to deal with. We will ask for him again. Thanks for all of your recommendations and Merry Christmas!

Glad I've switched to WLS for helping with my security system, quick to fix on callout and gave me more control than the last company so I can do minor changes myself. Very happy with them!

We recently contracted WLS to enhance the security features at our nursery entrance, and we could not be happier with the entire experience. From start to finish, the team demonstrated an impressive level of professionalism. Steve, who did the site visit, handled all the paperwork and organised the work, was fantastic; extremely efficient, communicative, and meticulous about sticking to proposed deadlines and timelines. The engineers, Zack and Marek, were an absolute dream to work with. Despite the often-hectic nature of nursery drop offs and pick ups, they remained respectful, calm, and accommodating. They patiently answered all our questions, explained the process clearly, and walked us through how everything would work once the installation was complete. Sam, who oversaw the logistics of operation, also took the time to check in with us afterward to ensure we were satisfied and everything had gone smoothly. We highly recommend WLS to anyone considering similar work. It has been one of the best contractor experiences we have had, and we are grateful to the team for making this project stress free and successful. Thank you!

We contacted WLS for a quote to replace a worn out audio entry keypad. Not only was the WLS advisor Steven L friendly and quick to reply to our queries, but he also came down to our office free of charge to check our set-up to make sure that he could provide an accurate quotation. No other supplier we contacted offered this level of customer service, and I was very impressed!

Thrilled I chose to work with WLS for our new CCTV system and maintenance contract. This is now the second property we have contracted them for. From initial call out through to instillation, their entire team have been fantastic, professional and the product was great value. I highly recommend WLS, a special thank you to Carol Touseff and John for their expertise and time.

Service excellence, what an absolute pleasure to work with the WLS Automation Team, great all round service.... we will be working with you again... promise... another happy customer.. All challenges requested were overcome...