Home CCTV Ltd installs and maintains camera and alarm systems across Leeds, with engineers including Trev, Andrew, Josh and James named for tidy, well-explained fittings, house-move relocations of existing systems, and clear walkthroughs of the TV and phone apps. Longstanding customers describe returning to the company across multiple house moves and praise responsive after-sales support when technical issues crop up. Set against this, a recurring minority of reviews raise concerns over pricing and mark-ups on extra parts, one report of a failing hard drive shortly after installation, and slower resolution of a subscription billing issue, alongside one complaint about an engineer's attitude over van parking. As a CCTV and alarm installation specialist in Leeds, Home CCTV Ltd holds a 4.9-star average from 355 Google reviews.
Reviews
4.9 / 5 · 355 totalWe had a camera installed by this company three years ago, and we are absolutely delighted with it! The night vision is incredible, we can see everything in full color, almost as if it were daytime. For three years, the cameras have been working perfectly without a single issue. Recently, we changed our internet provider, which disconnected the camera. I messaged the company on Messenger explaining that I couldn’t access the footage on my phone, and they helped me out quickly and easily. Amazing customer service and top-quality equipment. Highly recommend!
Fantastic experience with this company from start to finish. They carried out a full site survey and handled everything we needed — fire alarms, emergency lighting, fire extinguishers, fire risk assessments, CCTV, intruder alarms, access control, and automatic gates. All installed professionally and backed up with ongoing maintenance contracts. Engineers were knowledgeable, tidy, and DBS-checked. Brilliant company for all
I would definitely recommend this electrical expert. He resolved a complex faulty wiring issue in my home with great professionalism and skill. What truly set him apart was his willingness to go above and beyond—he also helped fix my tower fan, which had stopped working entirely. He even took it to his home to repair it and worked on it during an odd hour just to get it done for me. The level of attention, dedication, and craftsmanship he showed is the best I’ve experienced so far. He is not only fantastic and highly skillful but also genuinely talented at what he does. If you’re looking for someone who delivers outstanding results and treats your problems as if they were his own, this is the expert to call. Henry
What an absolute gem of a company. From start to finish the whole process was communicated well planned well and on install day Trev was amazing very polite courteous and explained why the sensors were in the locations they were in, tested whole system and explained everything to me. What a top class experience thank you. 10 /10
Home cctv Ltd fitted a camera system for me today and I can say I would recommend this company to everyone , the engineer was so professional in the way he fitted and explained them to me .from the free survey to the fitting was fantastic thank you Home cctv Ltd
Andrew was prompt and professional. He worked meticulously and answered the many questions that I had regarding the cctv and alarm install. He showed me how each component worked, walking through each step until I understood. He even cleaned up after the work. Would highly recommend his services
Poor customer service. Poor subscription adherence. They will no doubt reply saying they tried to call but that was after months of me asking yet still paying. I wouldn’t recommend them or their cameras. Changing to 4 stars as the above is still true, however Rob resolved things to the best of his ability.