Reviews
4.8 / 5 · 44 totalGreat experience working with the team at A.P.E. They have recently installed a modern, easy to use fire and security systems for a commercial property. Especially pleased with the assistance from Bethany in the office and Chris who was really helpful.
A.P.E Fire & Security recently worked with us to install an upgrade to our fire alarm system. After getting several quotes - their quote was by far the best valued and the service delivered was exceptional. The project was completed very quickly and professionally and the team tidied up any mess that was created from drilling to set up cabling and the detection system upgrade. I would wholeheartedly advise and recommend anyone to speak to A.P.E for all of your Fire & Security needs!
I'm baffled by the positive reviews for A.P.E. We had our system installed by them 20 years ago, and serviced yearly. All well and good. Then a few years ago received a letter from them saying the man who'd been servicing our alarm shouldn't have been as he'd been fired some time back, which was creepy. I was told on the phone a yearly service wasn't necessary anyway. Then just before christmas, our alarm started making noises we couldn't stop. The pad was unresponsive and the alarm getting louder and louder. I phoned A.P.E to ask if they could please send someone round to stop the noise, but NO, they had absolutely no one who could come, nor would they let any of their 'engineers' tell me how to stop the alarm. Even disconnecting the battery didn't stop it. After about 2 hours, it stopped by itself. Then, to add insult, I discovered their phone number is a premium rate one, so just calling them had cost me over £20!
I inherited an alarm system when I moved into a new house. It didn't work and I had no idea how to operate it. I called APE after reading their good reviews. Jordan came to the house and explained exactly how the alarm worked for me. There was no hard selling involved. He was very friendly and professional and very patient !!! An engineer attended a couple of weeks later. Again , he was very knowledgeable and soon had the alarm up and running. He also took the time to explain to me how to operate the system. I thought it was very reasonably priced and all the staff I had dealings with were really helpful. Including the office staff Sam and Bethany. Based on my own experience with this company I would have no hesitation in recommending them.
First class service. As a landlord required to improve our premises at Bristol City Council's request, I was not familiar with the current regulations on fire/smoke alarms. APE visited, identified what was required and, after fitting was complete, tested the system & provided the necessary paperwork. APE will now cover the maintenance & certification of both alarms in one annual visit. Highly recommended.
What a team!! They really know their job. Thank you Liam & Matt. Great job, so professional. Door access system now installed ready for the indoor season. Thanks again A.P.E.
A.P.E installed (and now maintain) our fire and security system, for our recently renovated building. Communications have been brilliant. Great advice and service from Sales. Exceptional engineers. Brilliant customer service. The fire and security of the building I manage is of upmost importance to me and I am glad to be able to depend on A.P.E - one big worry, off my list!