Vigil Security Systems

Vigil Security Systems Ltd was established in June 2001 and serves Sheffield and South Yorkshire. The team has over 150 years combined experience in the security industry. The company is NSI Gold accredited for intruder alarms, CCTV, and access control, and holds NSI Fire Gold certification and BAFE certification for fire detection and alarm systems.

It is a member of the NSI with Gold accreditation, CHAS approved, Safe Contractor approved, NAPIT approved, PASMA certified, IPAF certified, police registered, and insurance approved. The company provides intruder alarms, fire alarms, CCTV, and access control systems, and offers public address systems and induction loops. It provides tailor-made services to suit individual client needs and offers maintenance and after-sales care. The company has undertaken several high profile projects.

Fitting a house alarm or repairing a wireless system is the work described by customers of this Sheffield firm, who also mention remote monitoring and sensor faults. Punctuality and professionalism recur, with James named for installing systems, explaining their operation and checking an entire property during a repair visit. The equipment is described as simple to arm and disarm, whether at the control box or through a mobile app, and the handover is valued for the time taken to make everything clear.

Response speed is another theme: one emergency fault was resolved the same day, while a sensor problem was identified through remote monitoring before an engineer attended. Richard and Tom are thanked by name for friendly help and for exceeding expectations, and Steve and his colleagues are described as agreeable to work with throughout.

Neat workmanship and fair pricing for the result come up in accounts, along with aftercare that includes returning to assist with app setup. Approachability runs through the feedback, with nothing described as too much trouble when a system needs attention. Installation followed promptly after the quote in several accounts, and the systems have proved reliable since, with no issues once fitted and support available whenever needed.