SmartTec Systems Limited is praised repeatedly for installing and maintaining burglar alarms, CCTV and AI-monitored camera systems, and for occasional access control work such as electric gate repairs, with Elliot, Scott and Nick named across many reviews. Customers describe thorough surveys tailored to rural and family homes, tidy installation days, and unhurried talk-throughs of new control apps, with several praising ongoing maintenance contracts and support with complex systems such as expanded Texecom panels. One reviewer, however, describes a dispute after being charged for a router password update and later losing app access to their own CCTV system once they cancelled the service contract. As an alarm and CCTV installation specialist in Nottingham, SmartTec Systems Limited holds a 5-star average from 114 Google reviews.
Reviews
5.0 / 5 · 114 totalElliot came and surveyed our house to replace our alarm system. We found him very helpful with all his advice. Installation was easy and straightforward and a comprehensive explanation was given on how to use the system. Very happy to recommend SmartTec Systems.
Fantastic customer service from Elliott. He responded to my initial enquiry quickly and was able to identify and fix a fault in our old alarm system easily with confidence and expertise. Highly recommended. Many thanks.
Scott was very professional and did a great job installing our new alarm
I had my alarm replaced and a cctv system installed. The alarm worked and CCTV worked well till came up for service recently. I was very upset with them and Elliot particularly as few months before the service was due I changed my router. I was sent a bill of £150 with a reduction to £75 pounds to key in mi new wifi password. I did not think this was acceptable but paid the bill. I then decided not to have the service with them anymore. Whilst my alarm still works fine, the cctv system is unusable as I can not access the app to control it to reset the password. The only people that have access to the system that I bought from them is Smart tec. The divorce has been very nasty but that is another issue. Bottom line, reasonable product, be careful with the rest and make sure you have everything in writing!
I chose SmartTec Systems to install 24 hour discreet, external AI CCTV coverage of my home in rural Nottinghamshire. Elliott surveyed the property, listened to my requirements, recommended siting appropriate cameras and recording equipment, followed by a detailed quote within 24 hours. Scott installed and commissioned the equipment within a couple of weeks, ensuring that the integrated system efficiently worked by day and by night. It was a pleasure to discover and use a local company that provides a professional service from initial enquiry to installation.
I have been using SmartTec for quite a few years now, always fast to reply when needed. Nick and Elliot are very pleasant to deal with and critically know what they are doing. My system is a large Texecom Premier Elite with 5 expansion zones and it's no problem for them to manage. Highly recommended for your alarm system and CCTV.
Smart Tec provided a highly professional service from initial contact through to installation and aftercare. The quality of their products is fantastic. They provide high definition visuals and audio through their state of the art technology applications. Elliott was incredibly responsive and from initial contact on a Saturday morning had the camera installations up and running by a week on the following Monday. I highly recommend SmartTec Systems