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Wilson Alarm Systems Limited

Wilson Alarm Systems Limited

4.7(244 reviews)See reviews ↓·Leicester

What customers say

Based on genuine customer reviews

Wilson Alarm Systems Limited has built a loyal following in Leicester, with several customers describing long-standing relationships spanning many years, in some cases continuing through changes of ownership. A number of reviews mention the professionalism, knowledge and efficiency of the engineers who attend, noting that visits take place when expected and that maintenance or fault visits are carried out thoroughly. A theme running through the feedback is the speed of response, including same-day attendance for faults such as Wi-Fi problems or control panel failures, with replacement keypads, boxes and sensors fitted and tested.

Customers praise the office team, naming Gemma and Hayley for their handling of appointments and payment queries and Josh for installation work, and describe engineers as polite, helpful and willing to explain systems and apps. Tidiness, fair pricing and clear communication before and after jobs recur, alongside the quality of the finished result. The work covers burglar alarms, maintenance visits, upgrades and fire and security needs, and the business operates as a security system supplier and burglar alarm shop.

Burglar alarm shopSecurity serviceSecurity system supplier

Reviews

Reviews are taken from publicly available sources.

SH
STEPHEN HADLEY7 August 2026

We have been with Wilson Alarms for a long time now and even before it was Wilson Alarms, ( Bar Alarms ) and we have always been extremely impressed with there service and products. And on the few occasions that we have needed a call out service they have been prompt and efficient. Anyone looking for a good local reliably company should contact Wilson Alarms and give them a try. Steve & Joy Hadley Bestwood Park.

PF
Peter Falvey3 August 2026

Wilson Alarm Systems Limited who maintain our alarm system responded promptly when we had an issue with a constantly ringing alarm that they pre-diagnosed as outside interference. James came out, investigated the issue, pinpointed the problem, and provided a remedy by altering the tolerance interference settings. Worth the call out fee and so far (it's two weeks later) everything is working smoothly without unnecessary interruptions.

MM
Max M1 August 2026

Wilsons took over my alarm maintenance 2 years ago from a previous supplier (AlarmCall). I’ve been really impressed with both the office staff (eg booking appointments, payment queries etc) and the engineers that come around to do the maintenance. The engineers seem knowledgeable and are genuinely polite.

MJ
Mark Jackson30 June 2026

We have used Wilson Alarms company for 30 years have always found their engineers to be efficient friendly and tidy workers. They always respond quickly to emergency call outs. Would very much recommend them.

DK
David Kerr30 June 2026

I have been happy with the product which was installed when the house was built in 1993. Over that time we've had 2 regular service engineers (only 2 years serviced by others) Our current technician Kevin is excellent and has a really friendly nature.

RJ
Rajesh Jobanputra30 May 2026

We at Kendor Leicester Plumbers Merchants have been with Wilson Alarms for several years. They are very professional and quick response times. The staff are always there to help and pricing is good too. We had issues with our control panel and they came out on the same day to resolve. Would definitely recommend

JJ
Joe Joseph27 May 2026

I would like to appreciate Michael for the excellent service he provided during the annual CCTV servicing at my home. He was highly professional, punctual, and carried out the work with great attention to detail. What stood out the most was his outstanding customer service and the way he patiently attended to all our requirements and concerns. Michael also took the time to clearly explain the system, the maintenance performed, and provided helpful guidance on how to use and maintain the CCTV setup effectively. His friendly attitude, technical knowledge, and willingness to help made the entire experience smooth and reassuring. Thank you, Michael, for the amazing work and exceptional support. Your dedication and professionalism are truly appreciated.

CCTV & alarm installers in Leicester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Leicester are compared.

RankProviderRatingReviewsOpen Sat.
1Abel Alarm★ 5,0306No
2SecureSmart Solutions Ltd★ 5,0171Yes
3Safe and Secure CCTV Leicester★ 5,0122No
4MAshifa Electronics Ltd★ 5,038Yes
5Global CCTV leicester ltd★ 5,031Yes
10Wilson Alarm Systems Limited (this page)★ 4,7244No
Contact
+441162453030www.wilsonalarms.co.uk1-3 Paigle Rd, Aylestone, Leicester LE2 8HP
Working hours
Monday08:45–16:45
Tuesday08:45–16:45
Wednesday08:45–16:45
Thursday08:45–16:45
Friday08:45–16:45
SaturdayClosed
SundayClosed