Reviews
5.0 / 5 · 20 totalAlways happy to help and provide a great service.
What a fantastic company, I had an emergency and they were able to send someone that same day, very fortunately they had someone available and he was so friendly, sorting everything and going above and beyond, big thanks to Richard, I shall def use this company again.
I contacted Vigil to get a quote for dealing with an issue on our home alarm. I got a prompt call from Steve saying that it was quite a straight forward problem and he was more than happy to talk me through how to resolve it myself at no charge. Technically speaking, I guess this doesn’t make me a customer, nonetheless I think it speaks highly of their decency and customer service.
excellent installation very professional really good easy to use system helpful staff well worth the money would highly recommend using them
Had the alarm fitted, on time by two of the team a couple of weeks ago. Phoned to report a fault on a sensor at 8.20am, they weren’t open. Thought I’d ring again later, as soon as they were open, they rang me ( unprompted), said they’d noted my call, gone into the remote monitoring, found the fault, and would send someone to fix an auxiliary component at 1pm. Steve and his team have been a pleasure to deal with, Many thanks.
Fantastic service, the alarm was fitted within 1 week of the quote and James did a fantastic job explaining how it all worked. The alarm system is very easy to arm & disarm on the control box or via an app. 5* all round - thanks!!
Called Vigil Security as an emergency as we had a fault with our alarm which they sorted out within the day👍 we will be definitely be using them again.