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Site Services Security Ltd

4.2(5 reviews)See reviews ↓·Reading

About the company

Site Services Security Ltd is a CCTV and alarm installation company based in Reading. The company has been designing automation systems for over two decades. Its team includes GateSafe trained professionals. It serves residential, commercial, and public body clients. The company operates throughout Berkshire, Hampshire, West Sussex, Surrey, West London and beyond. It offers design, installation, repair, maintenance, and safety checks for automatic gates.

What customers say

Based on genuine customer reviews

Gate and automated entrance work recurs throughout the feedback for this Reading-based firm, with reviewers describing repairs and installations carried out on driveway gates and their operating equipment. Several customers highlight the reliability and politeness of the team, noting that staff arrived when expected and conducted themselves courteously while on site.

Expertise and advice come up often, with one account describing how an alignment problem on a gate arm and motor was diagnosed and resolved after other organisations had proposed a full replacement without attending the property. Clear quotes and fair pricing are mentioned, including a repair by Conor that was described as reasonably priced and handled professionally. The standard of the finished result draws consistent praise, from electric gates in Ascot that were said to look attractive and work perfectly to a gate repair where the workmanship and the outcome were both commended.

Installation is covered too, with pre and post services noted alongside knowledgeable and courteous staff. Tidiness and communication before and after the job are referenced, as is the speed with which repairs were completed. The recurring picture is of dependable gate and entrance automation work, sound advice and a team that customers describe as polite and easy to deal with.

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Reviews

Reviews are taken from publicly available sources.

PV
P VB21 August 2025

A friend crashed into one of my driveway gates, breaking the unit arm and knocking out the alignment of the arm with the (FAAC) motor / operating equipment. 2 organisations, who did not come to my home, said that I would need a new (slave) unit and arm, complete, but wanted a call-out fee (1 of £174 and 1 of £152) before they would even quote for the work (even though they must know what a unit costs and, at least approximately, how long it would take to replace etc.) and wouldn't even refund part of the call-out fee that, supposedly, also covered an hour of labour. Sharp practice, I believe. A third company visited my home, WITHOUT a call-out fee, and even though they also said a new unit and arm were needed they gave a quote without trying to extort £150+ extra. However, Site Services were willing to attempt a repair, again, without trying to extort extra money, and successfully carried out the repair a couple of days ago. My thanks to Kristian for restoring some faith in the trades and to Connor for carrying out the work. I will not be looking far when I need work done in the future and when it's time to replace the gates in the not-too-distant future. Thank you.

RM
Rishi Modha17 February 2025

Reasonably priced and professional gate repair from Conor. Thank you!

BK
Ben Kirby31 July 2024

For some reason you one of your employees likes to park his van outside our flats and eat his lunch when he can't be bothered to park anywhere else!

MS
Michael Salmon24 January 2023

Don't bother with other gate installers, these guys are the best. Pre and post services, installed by knowledgeable and courteous staff.

DC
Darren Crawshaw29 September 2021

Really good company , installed electric gates for my property in ascot , they look lovely & most importantly work perfectly , the team are reliable and polite Good work .. thank u

CCTV & alarm installers in Reading compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Reading are compared.

RankProviderRatingReviewsOpen Sat.
1Berkshire Security Services★ 5,054Yes
2JP Fire & Security Ltd★ 5,023Yes
3Pafi Ltd★ 5,011Yes
4Security Control Systems Ltd (including SCS Gates & Automation)★ 4,9143No
5Caversham Cables★ 4,995Yes
11Site Services Security Ltd (this page)★ 4,25Yes
Contact
+441189370082www.site-servicesuk.comUnit 4, Phoenix Park, Nelson's Ln, Reading RG10 0RR
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–18:00
Sunday09:00–18:00