Alpha Security

Alpha Security Group Ltd is a Sunderland-based security company. It provides security guard services, event and stadium security, and hotel and retail security. Contract cleaning services are also offered. All front line SIA licensed guards are vetted to BS7858:2012 level, and the company operates under the BS7499:2013 code of practice for static guarding and mobile patrols.

It is an accredited member of CHAS and LANTRA. Licensed staff operate under the BS7960:2016 Door Supervision Code of Practice. Cleaning and facilities management staff are fully COSH trained. The company provides fire safety training, first aid training, and mental health training. Its service area includes the North East and beyond.

Supporters attending match days at Kingston Park describe the staff provided by Alpha Security as professional and friendly, a combination that recurs across the feedback for this Sunderland-based security guarding firm. Several customers characterise the company as helpful and easy to deal with, with praise directed at the professionalism shown by personnel on duty. The guarding work at the stadium is singled out for the way staff manage crowds and interact with the public, and more than one review highlights the approachable manner of those on site.

One account notes difficulty reaching the office by telephone, but the dominant theme remains the conduct of the personnel and the standard of the guarding service delivered. Clients value the consistency of the staff and the calm way they handle busy match-day conditions. Feedback also highlights how straightforward the company is to work with from a client perspective, with communication described as clear and the team responsive to requirements. The professionalism of the guards and their friendly attitude toward supporters are the points that come up most often, and the match-day security cover at Kingston Park is the assignment reviewers return to when describing the service.