Twenty4 Fire & Security

Twenty4 Fire & Security designs, installs, commissions and provides aftercare for fire alarm systems, intruder alarms, CCTV systems and other life safety systems for businesses and homes. The company is approved by the SSAIB. It offers a monthly plan called SmartPlan covering fire safety, security and compliance needs. Twenty4 Fire & Security provides maintenance services and can take over existing contracts or support on a job-by-job basis.

SmartPlan includes professional fire risk assessments, fire alarm maintenance, emergency lighting maintenance, fire extinguisher maintenance, PAT testing, disabled refuge maintenance, disabled toilet alarms maintenance, nurse call maintenance, fire door retainers, fire door inspection and emergency support. Projects include a fire extinguisher installation at Newport County FC, a fire door installation at a Bargoed HMO, an intruder alarm installation at a Cardiff restaurant, and an Ajax intruder alarm installation at a Cardiff home.

Fire door remedials, fire risk assessments and alarm installations form the core of the work customers describe, with reviewers in Cardiff repeatedly praising the speed and professionalism of the service. Several accounts highlight prompt attendance and efficient completion of jobs, whether upgrading fire door hardware, fitting a compliant front door, or fitting a new intruder system while taking out the previous one. Communication comes up often: enquiries are answered quickly, appointments are scheduled without delay and reports are issued soon afterwards.

Reviewers name Megan, Rhiannon, Ben, Nathan, Solomon and Josh W for their helpful and approachable manner, noting that queries are answered and that sound, practical advice is offered throughout. Tidiness is mentioned, with one customer recalling that the installer vacuumed afterwards, and the quality of the finished work is described as excellent, alongside written evidence that a door meets fire safety requirements. Pricing is characterised as fair and competitive, and the company is credited with accommodating a last-minute request when others had declined. A recurring theme is the calm guidance provided from the first call through to the completed remedial work, leaving customers satisfied with both the installation and the advice received.