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Eyetek Surveillance

Eyetek Surveillance

4.2(22 reviews)See reviews ↓·Derby

About the company

Eyetek was founded in 1995 by Phil Stevens, a former electronics technician in the Royal Navy. The company has been trading both on the internet and from shop premises since 1995. It manufactures and supplies equipment to detective and government agencies worldwide.

Eyetek has an experienced team of private investigators and surveillance experts. It offers a 14-day moneyback guarantee. Eyetek supplies and manufactures spy equipment and spy gadgets including audio, computer, vehicle tracking and hidden spy cameras. The company has a showroom in Derby.

What customers say

Based on genuine customer reviews

In Chaddesden and the surrounding Derby area, Eyetek Surveillance has built a following among customers buying surveillance cameras, tracking devices and related security equipment. Several reviewers describe the products themselves as impressive and reliable, singling out concealed cameras and car trackers as straightforward to set up and effective in use.

A theme running through the feedback is the personal nature of the service: buyers mention being able to telephone and speak to a technical support team in the UK, with one customer recalling how a quick call resolved a WiFi camera configuration issue that had stalled them. Reviewers repeatedly mention how problems are handled, including a faulty item that was refunded on the day it arrived back, with return postage covered, an experience described as stress free.

Speed of delivery and turnaround are noted alongside good quality goods and helpful advice given by staff, and the same names do not appear, but the team as a whole is credited with patience and knowledge. Customers who had owned equipment for a couple of years still found support available when they needed it, and the general theme is of a company that answers questions and stands behind what it sells, whether that is a single camera or a larger order.

Security service

Reviews

Reviews are taken from publicly available sources.

#1
# 118 April 2026

Really impressive products, brilliant customer service and speedy turn around. I wish all companies operated like this. Would highly recommend. Thanks for getting me back up and running guys.

C
clydebaby128 December 2024

Excellent company to deal with, purchased several items and had a problem setting up a WiFi camera, a quick phone call and one of their tech support team talked me through the set up. First class service will use again.

JD
Jon Djemal25 November 2024

Really poor quality Chinese rubbish. Temu or etsy would of been quarter of the price and better quality. Still waiting for them to email me back so I can send it back to claim a refund.

TT
Toufik Taib29 February 2024

I bought a Wrist Watch. It never performed as it was advertised. Then after exactly one year, which is the period of the expiration of the warranty, it stopped working and couldn't be repaired. So £80 thrown out of the window. I won't buy anything from them again.

BW
Brian Walters19 December 2022

Bought a weather station spy camera for £162 to be honest camera works fine however the information shown by the weather station seems to be random at best. Currently we’re at 9c and the weather station is showing 25c. 45% humidity when we’re at 94%. Seems to work ok for a few days then just shows No accurate information. Also the 24 hour setting doesn’t work . You press the button on the back and it changes to 24 hour clock but at 1pm instead of changing to 13 it goes back to 1. ‘We don’t just sell it we build it ‘ is the statement on the web site. However it seems to me this is just bought in over priced Chinese junk. If you build it you need to fix it.

RR
Rolland Rush21 June 2022

I have waited 4 weeks after the purchase of my Surveillance camera’s, so to give a true account of the outstanding customer service and satisfaction given by the Eyetek team. I will only deal with companies that will answer a phone and talk to the customer. This way if you have a problem you can be sure you have someone to talk to in this country. Emails can be translated in to any language. This can take hours to sort out a problem. Believe me that’s not the case with Eyetek, should you think you have a problem. I can honestly say nothing is to much trouble, the team can generally talk you through the problem in my case it was me. And I am sure if a lot of people were honest they will agree it the user most of the time. Being able to talk to a human on the end of the phone makes this company special, all the other companies only work online with email backup. So who are you dealing with and where Thank you Eyetek for everything sorting us out. Mr Rush

MK
Mark Kennedy21 January 2022

Excellent service, fast delivery and good quality products. I am very satisfied with this discreet service and would highly recommend this company to anyone wishing to use this vendor.

CCTV & alarm installers in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1ALW Security Systems Ltd★ 5,0173Yes
2NVC Security★ 4,954Yes
3JKE Fire & Security★ 4,928Yes
4Aksa Security LTD★ 4,857Yes
5Eyetek Surveillance (this page)★ 4,222No
Contact
+441332280887www.eyetek.co.ukUnit 3, 229 Derby Rd, Chaddesden, Derby DE21 6SY
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed