Electronic Alarms UK Ltd

Electronic Alarms Limited has 30 years of experience in the security industry. The company is a team of experienced professionals with over 30 years of installing and maintaining fire and security systems. Electronic Alarms Limited provides an extensive range of fire and security alarm systems. Electronic Alarms Limited is listed on the NSI website.

Electronic Alarms UK Ltd carries out alarm and security work around Manchester, and the accounts left by customers divide between satisfaction with day-to-day service and frustration over how monitoring contracts have been handled. The praise tends to focus on the manner of the staff, who are described as accommodating and pleasant to deal with, and on the value customers felt they received, with the price of the work coming across as fair for what was done. Set against this, the recurring complaint concerns changes to monitoring arrangements and the charges attached to them.

One account describes a monitoring subscription settled ahead of time in one payment, only to be informed partway through the term that a further sum of £77 plus VAT was needed to upgrade the equipment after Redcare stopped operating. According to that customer, the extra cost had not been raised at the point of renewal, and refusing it would leave the system without monitoring even though the subscription had already been paid. Communication about contract terms and later charges is therefore the point that comes up most, alongside the courteous service that other customers report.