R Fire & Security Systems T/A R Security Alarms

R Fire & Security Systems Ltd was founded in Liverpool in 1969 by Ralph Whitaker as R Security Alarms. It became R Fire & Security Systems Ltd in 2017 and entered new ownership in 2025. The company holds NSI Gold certification for intruder alarms and is Safe Contractor approved. Based in Liverpool, it covers the whole of the UK. It has won major contracts with NHS Trusts and emergency services.

Clients include North Cheshire & Mersey NHS, Mersey Care NHS Foundation Trust, The Walton Centre NHS Foundation Trust, Aintree University Hospital NHS Foundation Trust, North West Ambulance Service, MSB Solicitors and Northwest Housing Services. All engineers are fully trained and certified, with installations completed to current British Standards. The company designs, installs and maintains fire alarm systems to BS 5839 standards across the UK. It provides emergency lighting design, installation and testing to BS 5266. It installs intruder alarm systems, wired or wireless, monitored via an app or through a 24/7 Alarm Receiving Centre.

It installs CCTV systems ranging from 4 to 4,000 cameras. It designs and installs access control solutions including fob, card, keypad and biometric systems. It specialises in fire alarm installations for HMO properties. It serves commercial clients including offices and retail, warehouses and industrial, schools and care homes, restaurants and hotels, and multi-site and national contracts.

Reliability emerges as the dominant theme across accounts from customers of this Liverpool security specialist, with engineers described as punctual and thorough when servicing alarms and fire alarm systems. Reviewers frequently note the depth of technical knowledge on display, with faults diagnosed and explained clearly rather than temporarily patched. The office side of the operation draws consistent appreciation, particularly Lyn, who is named for her helpfulness in arranging visits and setting out costs before any work is booked. Among the engineers, Mike and Jack are singled out for their polite and methodical manner, taking time to talk through each stage of the job.

Customers who telephone for assistance with resetting a system describe patient, step-by-step guidance that leaves them confident the equipment is functioning correctly. Annual servicing of longstanding installations is a recurring subject, with one family having relied on the firm for decades. Clear advice, sensible pricing and tidy working practices are all highlighted, as is the rapid response when a fire alarm required urgent attention. Aftercare following system upgrades is portrayed as attentive, with questions answered well after completion, and commercial premises receive the same level of care as domestic ones.