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Pro-Tech Solutions

Pro-Tech Solutions

5.0(16 reviews)See reviews ↓·Norwich

About the company

Pro-Tech Solutions is a security guarding company based in Norwich. It holds SafeContractor approval and BAFE accreditation for Fire Detection and Alarm Systems (Design, Installation, Commissioning, Maintenance). Pro-Tech Solutions (Norwich) Ltd is a BAFE Registered Organisation with ID 303106, registered to BAFE SP203-1, third-party certificated by SSAIB. The company is fully insured with Public Liability and Professional Indemnity. It specialises in providing and maintaining fire and security systems along with smart home solutions and data networks.

It fits systems with remote support facility where possible and partners with many quality manufacturers. Pro-Tech Solutions serves commercial, industrial, residential, education, leisure, retail, healthcare, and public sector clients. Its coverage includes Acle, Attleborough, Burnham Market, Cromer, Downham Market, East Dereham, Fakenham, Great Yarmouth, Holt, Hunstanton, Lowestoft, Norwich, Kings Lynn, Sheringham, Swaffham, Thetford, and Wymondham.

What customers say

Based on genuine customer reviews

Pro-Tech Solutions is described by customers as a professional and courteous team delivering security and home technology work across Norwich. The installation of alarm systems and house control panels recurs in feedback, with reviewers repeatedly praising the neatness of the finished work and the discreet positioning of cameras that still provide wide coverage. Several customers mention that quotes were true, accurate and competitive, and that surveys of the property were thorough, with questions answered clearly before any fitting began.

Named staff including Lee, Sam, Liam and Jordan appear in accounts for arriving on time, explaining the equipment well and leaving the site clean, with rubbish cleared away. Punctuality and communication before and after the job come up often, as does the willingness to return when a bracket or alignment issue arose, which was resolved without fuss. Beyond alarms, reviewers describe additional internal sockets, replacement smoke alarms, outside security lighting and the setup of home office and internet equipment such as a Starlink dish and mesh system. The quality of the completed installation and the ease of contacting the team afterwards are the points that customers highlight most consistently.

IT support and servicesFire alarm supplierHome automation companySecurity system installation service
Pro-Tech Solutions — Customer photo
Pro-Tech Solutions — Customer photo

Reviews

Reviews are taken from publicly available sources.

CK
Carl K5 December 2025

Excellent service. Having ordered my Starlink system, ProTech installed the equipment with purchased wall bracket from Starlink, out of alignment by 6 degrees. (Their bracket went back to Starlink) ProTech returned with their bracket and re-fitted which rectified the issue. I cannot recommend them enough. Jordan was on time and professional. I obtained advice in relation to a Mesh system, as dealing with flint walls require a boost. Really happy with ProTech communications, polite and responsive to calls.

PW
Paul Willis13 November 2025

Pro-Tech Solutions were very professional, courteous and gave clear information about what they could do and best situation for the dish. They kept me informed of arrival time and any issues if there were any. The work was done well and the worker cleared up after himself leaving nothing to do. I would very much recommend them for setting up home office /Internet systems.

PC
Patrick Cooper13 November 2025

Very friendly and helpful. Ensured before leaving that the system was fully working and cleared up all rubbish and mess and told us if we had any problems in the future to call. Would highly recommend.

RM
Rhys Morgan13 November 2025

10/10 service, very professional, I'm very pleased with the installation.

MF
Metfield Films Ltd12 November 2025

Excellent service with a smile or two! Thank you.

OF
Orange Fox Electrical Ltd18 September 2025

We’re Orange Fox Electrical Ltd, your fast and reliable electrical partners. Pro-Tech have delivered a range of security, fire, and smart control systems for us, always going the extra mile. The quality of their work is outstanding, and Lee’s knowledge makes them a pleasure to work with. Approachable, reliable, and knowledgeable — I recommend Pro-Tech to other trade companies without hesitation.

JM
John Moorfield7 August 2025

Pro-Tech Solutions replaced my ageing alarm system and also installed a new CCTV system for me. Having spoken with Liam before the installations, I knew what work would be done, by whom and on which date. Exactly as promised, Liam and Jordan visited and completed the installations, plus a little extra work that was unexpected, all without issue. Liam and Jordan were polite, professional and obviously knew ‘their stuff’, as apart from a couple of confirmation questions, we didn’t know there were there! All the work was successfully completed as scheduled, with a little follow up configuration to the CCTV cameras a day or two later when we had used the system. It was a pleasure to have this company install our systems and we would not hesitate to recommend them.

Security guarding in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Pro-Tech Solutions (this page)★ 5,016No
2Force8 Group★ 5,07Yes
3Norse Group - Security★ 4,18Yes
4Broadland Guarding Services Ltd★ 3,56Yes
5Regency Security Services (UK) Ltd★ 3,924No
Contact
+441603339118www.pro-techsolutions.co.uk38 Vulcan Rd S, Norwich NR6 6AG
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed