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PRIME SECURITY SERVICES LIMITED

PRIME SECURITY SERVICES LIMITED

4.3(12 reviews)See reviews ↓·Birmingham

About the company

It holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding and is accredited to ISO 9001:2015 and ISO 14001:2015. The company operates vetting procedures in accordance with the BS7858 standard and provides SIA licensed security guards.

Its services include CCTV solutions, mobile patrol and lock & unlock services, key holding, and event security and stewards. It offers training for stewards on Level 2 Spectator Safety. Mobile patrol officers use electronic patrol monitoring devices for full traceability, and GPS tracking technology is used to monitor movement and behaviour.

What customers say

Based on genuine customer reviews

Construction projects form the backdrop to much of the feedback for Prime Security Services Limited, with clients describing long-standing working relationships on building sites across Birmingham. Several customers highlight reliability as the defining feature of the service, noting that management and security officers turn up as arranged and deliver what was promised at the outset. The professionalism of both office-based management and on-site personnel comes up repeatedly, and reviewers describe staff as down to earth and approachable rather than distant. Speed of response is another theme, with one client recalling a quick and very helpful experience.

The company's involvement in international events and exhibitions also features in the accounts, with security and protection work for such gatherings described in positive terms. Reviewers note that communication before and during a job is clear, and that the service feels organised from first contact through to completion. The range of work covered includes manned guarding and protection duties for both construction and event settings, and the consistent thread running through the accounts is that commitments made are honoured. Clients returning for further projects and speaking warmly of the personnel they dealt with point to a dependable operation.

Security service

Reviews

Reviews are taken from publicly available sources.

E1
Emirati 19708 June 2025

One of the best companies in the country and in the Emirate of Dubai that provides the best security and protection services for international events and exhibitions.

LP
love Pakistan29 December 2024
GG
Gav G728 July 2024

I ordered three cameras and told engineer where they should go. Obviously he put one in the wrong place. After sales communication is really bad. Eventually came and moved it. Cameras used are of poor quality. Service agreement ended after a year and the cameras went offline. We were not told there would be an annual service charged. I received an email given poor information about setting up on the WiFi. Again I contacted them to ask for a walkthrough how to set up. However, as stated, communication is poor and I still have not received this information. A really poor company with poor customer service. I would not recommend using this company again to anyone.

RA
R A12 June 2024
TA
Tareq Ayad16 September 2023

Professional services, down to earth staff

MM
Mick Maskrey7 June 2023

Very helpfull

SP
Sera Phin25 February 2023

Security guarding in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1Eagle Security Protection Ltd★ 5,048Yes
2Guardsafe Security Services LTD★ 5,042Yes
3Smart Guarding Services Ltd★ 5,025Yes
4Innovative Security Solutions★ 5,020Yes
5Taybar Security - Birmingham Office - Key holding and Alarm Response - Security Guard Services★ 4,928Yes
10PRIME SECURITY SERVICES LIMITED (this page)★ 4,312Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00