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Mitchells Scotland Security Systems

Mitchells Scotland Security Systems

5.0(68 reviews)See reviews ↓·Edinburgh

About the company

Mitchells Scotland is a family run business with over 35 years of experience. The proprietor is Garry Mitchell. The company is a Registered and Approved Intruder Alarm Installer and installs to the Security Systems and Alarms Inspection Board Current Regulations. It is an award winning company and installs burglar alarm systems for some of Britain's biggest house builders. Mitchells Scotland has over 40 years of experience in the installation of intruder alarm systems.

Its policy is not to use sales representatives and to offer all customers an outright sale and no long term contracts. Service and maintenance agreements are for a 12 month period and renewable annually. The company is fully insured. It serves Edinburgh, Fife, The Lothians, Stirling and Greater Scotland. Mitchells Scotland designs and installs burglar alarm and CCTV systems.

What customers say

Based on genuine customer reviews

Reliability, punctuality and patient explanation surface again and again in accounts of this Edinburgh security specialist, whether a first alarm is being fitted or an existing system extended and modernised. Garry is the name that recurs most often, praised for turning up when promised, talking customers through the equipment step by step and offering what several describe as unbiased, straightforward guidance, frequently after a survey and with more than one package quoted. Catherine is singled out separately for answering emails swiftly and helpfully.

Installations are said to be finished ahead of expectation and completed without fuss, with the engineer explaining each stage while working. Continuing support matters to reviewers, who mention assistance reconnecting an alarm after a router swap and a return visit to demonstrate the setup and add further devices. Long-standing clients speak of using the firm for many years because of dependable service, technical know-how and the reassurance the systems bring, while newer customers value the personal attention given to their property and how smoothly the process runs from the initial enquiry through to the final handover.

Burglar alarm shopFire alarm supplierSecurity serviceSecurity system supplier

Reviews

Reviews are taken from publicly available sources.

FH
Frances Hamilton16 April 2026

Delighted with the service that we got from Gary to a call out for a fault on our alarm. Nothing was too much trouble. Would certainly recommend.

LM
Les Munro27 February 2026

We had Mitchells install our alarm system a couple of years ago and everything went smoothly. Recently we upgraded our router and had a nightmare about moving everything over. The alarm was the last thing and I was apprehensive about connecting it up. I reached out to Mitchells this morning via email and got a phone call talking me through the process, 3 mins later job done! Local company, excellent service. I can't recommend highly enough. Thank you Mitchells.

FM
Francesca McArthur26 February 2026

Great friendly service, everything was explained fully and set up really quickly. Very happy with our system.

SS
Shawna Stewart9 February 2026

Fantastic professional service with clear and easy communication from the team. Our recent service was scheduled promptly and carried out quickly.

JR
J Rear14 December 2025

I’ve been using Mitchells for more than 18 years due to their reliability, knowledge, value for money and service. They have just upgraded my home alarm and set me up with the latest app to operate the system. They always provide excellent advice giving me peace of mind.

GD
Graham Duff10 November 2025

First class service from start to finish! Very honest and helpful with his advice, Gary, was professional from first contact, to completion of install. Can't recommend Mitchell's highly enough.

AR
Allan Reid22 September 2025

Excellent communication and service from start to finish. The engineer who carried out the work was friendly and very good at explaining what was needed and he carried out the work effectively and efficiently, sooner than I had anticipated. I wouldn't hesitate to use Mitchell's again.

CCTV & alarm installers in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Circle Security★ 5,0573No
2GLD Security★ 5,0146Yes
3Homeland Security★ 5,0120Yes
4RaajCCTV★ 5,079Yes
5Mitchells Scotland Security Systems (this page)★ 5,068Yes
Contact
+441314766913mitchellsscotland.co.uk2-8 Millar Cres, Edinburgh EH10 5HW
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
Saturday09:30–18:00
Sunday09:30–18:00