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JCL Fire & Security Services

JCL Fire & Security Services

5.0(108 reviews)See reviews ↓·Sunderland

About the company

JCL Fire & Security Services Ltd is a limited company registered in England and Wales, established in 1999. With over 25 years of industry experience, the company is FIA accredited and its engineers hold PASMA, CSCS, IPAF, and City & Guilds certifications.

The company is fully insured and qualified, and adheres to the latest British Standards. Its service area includes Newcastle and the North East, working with homes, small businesses, and large commercial sites. Services include intruder alarms, CCTV, fire alarms, access control, nurse call, and servicing and maintenance.

What customers say

Based on genuine customer reviews

Punctual attendance and plain explanations run through the accounts left for this fire and security specialist covering North Shields. James, the engineer named most often, is described as arriving at the agreed time and walking customers through alarm panels, keypads and phone apps until they feel confident using them. Fitting of intruder alarms, CCTV cameras and fire alarms is reported as swift, tidy and well finished, with several customers noting that rooms were left clean and redundant equipment taken away.

Reviewers mention candid guidance and straightforward quotes as the reason they proceeded with replacements or upgrades, among them a householder whose ageing alarm was exchanged for a newer model shortly after the first enquiry. Support after installation also draws praise, covering follow-up visits, new batteries and outdoor sounder panels, together with a standing invitation to get back in touch should anything go wrong. Patience is singled out where a system needed explaining more than once before it was understood. Family recommendations appear in the feedback, and requests for extra work such as exterior floodlighting indicate that trust carried over into later projects.

JCL Fire & Security Services — Customer photo
JCL Fire & Security Services — Customer photo

Reviews

Reviews are taken from publicly available sources.

OB
O B5 September 2026

James has been and fitted/installed a full intruder & security alarm system at my house today. What a legend he is, tidy work & efficient! The work he’s done is top notch and he’s a professional at what he does, the box is easy enough to use & the app on my phone too! (A monkey could use it!) - thanks so much James & I’d recommend for anyone to use him to feel safe at home ⭐️⭐️⭐️⭐️⭐️. He’s going to come back and do my back flood light too!

AP
Alan Purvis2 September 2026

I had a problem with alarm system, it had activated and I couldn't disarm the outside bell,rang JCL, and James was extremely helpful ,I had tried a few solutions myself all to no avail ,James was on another job and when completed he rang to say he was on his way ,ran a few tests and suggested a new system ,this one had been installed nearly 20 yrs ago, I said go ahead ,and within a day had booked me in for a new system ,arrived on time , removed all system , installed new system and went through all instructions on how to use. James was polite , neat and tidy and at no time did he pressurise the sale, brilliant job by a well qualified engineer ,well worth knowing for friends and family if needed many thanks James

SI
Steven Ilderton7 August 2026

James has been amazing from start to finish. 8 cameras installed around my home at an agreed price. Reliable, friendly and a faultless service. Will definitely be recommending him to anyone who asks about getting CCTV installed.

MS
Michael Smith4 July 2026

JCL Fire & Security services Ltd Found this company on line best thing Is it's a local company. I was after a new alarm and CCTV system, James called and the Honest help and advice he gave was BRILLIANT. No pressure extremely knowledgeable explained everything and very friendly and tidy. I would recommend this company 100%

R
RobUK124425 June 2026

James is superb. Had alarm serviced. He was quick, easy to deal with, very responsive, very tidy, very reasonably priced. I'd recommend him to anyone

SW
Scott Wallace12 June 2026

James serviced my alarm system today after I was given his number from a family member. When I phoned to say I had an issue with my alarm we arranged a date and time. He was prompt and very friendly and done a thorough check of the system. He installed a new battery and outside panel and give me advice about the system. When he left he said not to hesitate to call him if I had any problems in the future. Would highly recommend and was so glad was given his number. Thanks again James 👍

AW
Andrew Weightman4 June 2026

James has just been out to my house, outside of normal working hours, due to my security system making a noise because of a fault. He arrived within 10 minutes of me calling him. He was very efficient and polite. Importantly, the out of hours/emergency call out fee seemed reasonable given that it also included him fixing the system and getting it set back up (i.e. not just making the noise stop for the night). I would be happy to recommend James' company.

CCTV & alarm installers in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1JCL Fire & Security Services (this page)★ 5,0108Yes
2L&B Security Services - CCTV Installation★ 5,076Yes
3North East TV & Wallmount★ 5,073Yes
4The Camera Guys Northeast★ 4,953No
5JCS (NE) Ltd★ 4,560Yes
Contact
+441916221230jclfireandsecurityservices.co.uk8, Minton Court, North Shields NE29 6EJ
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00